Refund policy

Last Updated: June 13, 2026

At keithsrv, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy outlined below.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it:

Unworn or unused
With tags attached
In its original packaging
Accompanied by the receipt or proof of purchase

Store Address

keithsrv
8825 55th Way N
Pinellas Park, FL 33782
United States

How to Start a Return

To initiate a return, please contact us at:

Email: j-daviaa.inanu0@outlook.com

Return Address:

8825 55th Way N
Pinellas Park, FL 33782
United States

If your return request is approved, we will provide detailed instructions on how and where to send your package.

Please note that items returned without prior return authorization will not be accepted.

If you have any questions regarding your return, you can always contact us at j-daviaa.inanu0@outlook.com.

Return Shipping Costs

Customers are responsible for the cost of return shipping.

However, if your item arrives damaged, defective, incorrect, or develops an issue caused during shipping, keithsrv will cover the reasonable return shipping costs and work with you to provide an appropriate resolution.

Damages and Issues

Please inspect your order immediately upon delivery.

If you receive:

A damaged item
A defective product
An incorrect item

please contact us promptly at j-daviaa.inanu0@outlook.com so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom or personalized products
Personal care goods (such as beauty products)
Hazardous materials
Flammable liquids or gases

If you are unsure whether your item is eligible for return, please contact us before submitting your request.

Unfortunately, we cannot accept returns on:

Sale items
Gift cards

Exchanges

The fastest way to receive a different item is to return your original item. Once the return has been approved, you may place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without providing a justification.

To qualify, your item must be:

Unworn or unused
In its original condition
With original tags attached
In its original packaging
Accompanied by proof of purchase

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be automatically issued to your original payment method within 10 business days.

Please note that your bank, credit card issuer, or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at j-daviaa.inanu0@outlook.com.

Contact Information

Legal Representative: KEITH ALAN KOONS